Incident Investigation: Forming An Effective Team And Gathering Information


2010 • 21 minutes • English, Spanish & Portuguese DVD

2 in stock


This DVD covers the first two steps in conducting an incident investigation. It discusses how to create an effective team by selecting the appropriate personnel. The program also offers extensive advice about how to conduct interviews to determine the facts of an incident. Topics include taking account of physical, human and operating factors, and the need to listen and empathize with those affected by the incident.